I have not received my Welcome or Birthday vouchers?

Modified on Wed, 31 Jul at 3:09 PM

These vouchers are sent via email to the email address you specified when you joined the dusk Rewards program.

We recommend you check your junk inbox or spam folder first – If nothing has been sent there, please email our Customer Service team with your details and we will look into this for you. A member of the Customer Service team will normally be in touch within 1 business day.

Note: dusk Rewards members need to be subscribed for the latest offers and news to be able to receive the vouchers. We are unable to email these vouchers if you are not subscribed.

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